Non-Conformity / Receiving
Control # 160.1 / Rev. / A
To establish procedures and responsibilities for the identification,
segregation, review, disposition and documentation for non-conforming material found at
The Quality Assurance Manager shall review all occurrence where materials
or product fails to meet the specified requirements and shall take appropriate action to
prevent recurrence. The Quality Manager shall submit to Management a monthly quality
report on the number of non-conformities found.
All personnel at PPC shall immediately notify their supervisors, who in turn shall notify
the Quality Assurance Manager when product fails to meet the specified requirements.
The Quality Manager or the Department Manager shall determine if previous production lots
should be sorted and re-inspected.
All personnel at PPC shall immediately notify their supervisors, who in
turn shall notify the Quality Assurance Manager, Project Manager or Department Manager
when materials, components, assemblies or completed product fails to meet the specified
requirements during receiving of materials or receiving inspection.
Purchasing or the person who ordered the material or outside process shall be notified
immediately of all non-conforming material found at receiving.
2 Identification / Discrepant Material Report (DMR)
Anyone may generate a DMR whenever there is product or material that
requires additional testing, is of suspect quality, or in need of approval for
The DMR form shall be filled out completely including the originator name a description of
what is on the DMR.
3 Procedure for completing Discrepant Material Reports
Customer, vendor and job information is recorded.
A brief description of the non-conformance is recorded.
The cause is recorded.
Quality / MRB Board determines the need for corrective action.
To be reviewed by the MRB and Processing for impact on the job.
Disposition "Use As Is"
May require customer approval
Complete DMR form and give parts to production along with instructions from Processing or
May require customer approval.
Complete DMR form and give parts to Production along with rework instructions from
Processing or Quality.
Disposition "Return to Vendor"
Complete DMR and inform purchasing.
Purchasing acquires return authorization if needed and issues a debit memo.
Describe the action and corrective action taken in regard to the non-conformance.
Complete the required disposition activities.
The DMR is not complete until a representative from Quality, has signed off.
Reference the procedure for receiving.
Reference the procedure for purchasing.
<end> Control 160.1 / Rev. / A
2006 [Precise Products]. All rights reserved.